Overview

Meraki Communications Group is an inclusive, full-service marketing agency with a passion for telling stories—whether it’s through brand development, graphic design, and content creation, or stakeholder engagement, public relations, and advertising. Guided by the principles of inclusion, empowerment, and change, our team connects the dots between complex challenges and strategic solutions to produce integrated campaigns that empower and effect lasting change for government agencies, nonprofits, and private-sector companies.

Meraki was born out of a vision to serve the interests of populations that have been historically underestimated, underserved, and underrepresented by amplifying voices and causes that might otherwise be overlooked. That vision propels our work, which, at its core, seeks to bridge gaps and create connection points between awareness, access, and opportunity.

We are looking for a bilingual (Spanish and English) Traffic Manager and Production Artist who is passionate about using top-notch organizational skills, artful communication, and concerted project management that ultimately helps Meraki drive forward to effect lasting change for our clients.

Are you a deadline-driven taskmaster, problem-solver, project manager extraordinaire, effective communicator, and organizer with prowess in project execution? What about an eye towards visual and graphic design, immaculate attention to detail, and the drive to go above and beyond our clients and our internal team?

Then maybe you’re just who we’re looking for! Our new Traffic Manager/Production Artist will be a foundational and pivotal player for the internal agency and external client teams.

Key Responsibilities

Interns will work directly with experienced, passionate consultants and creative specialists on client projects. Duties may include:

• Serve as the connection point between our client and creative services departments to develop impeccable creative solutions, products, and deliverables on behalf of our clients
• Ensure that projects and products requested are assigned, developed, vetted, and polished through to client delivery
• Develop and closely monitor and adhere to project development schedules, ensuring all team members deliver flawless products on time and on budgetCollaborate and openly communicate with agency leadership, creative directors, account leads, project managers, and creatives to ensure everyone is aligned and projects progress seamlessly
• Cultivate and maintain trusted relationships through strong project management and effective communication
• Provide support to and collaborate with project team members
• Manage multiple complex projects, tasks, and subtasks simultaneously
• Identify potential risks and develop strategies to mitigate risks
• Manage and maintain file organization and naming convention consistency across the creative department’s shared drive
• Keep a pulse of changing technologies and tools and assess adoption where applicable
• Develop and implement process analysis, improvement, and optimization to boost project efficiency

Minimum Qualifications

• Fluency in both Spanish and English
• BA/BS in Marketing, Communications, Graphic Design, or a related field
• 6+ years of experience in marketing, strategic communications, advertising, along with graphic design production
• Ability to successfully pass a government background screening
• Proficient in the Microsoft 365 including Teams, SharePoint, Microsoft Word, Excel, PowerPoint, Outlook as well as Google’s GSuite, and Adobe’s Creative Cloud
• Deep and knowledgeable experience with project management tools such as Monday.com, Asana, Jira, and Trello
• Fantastic time management and prioritization skills with the ability to work independently and within a team environment with strong problem-solving skills
• Superb verbal and written communication skills with solid writing, proofreading, verbal, and written communication skills
• An expert understanding and proven experience planning, managing, and allocating resources across teams
• Excellent organizational skills and keen attention to detail with strong performance in quality control and assurance for all work products
• Consistently demonstrate the ability to set, adhere to, and manage deadlines and due dates
• Capacity to maintain command and remain unflappable and adaptable under pressure, stress, and tight deadlines
• Demonstrate confidence and an even keel in decision-making
• Flexible and action-oriented, with an ability to adapt to changing situations
• Eagerness to learn by doing
• Strong professional work ethic and integrity

Preferred Qualifications

• 3+ years of experience in an advertising or marketing agency setting servicing high-touch clients
• Impeccable project and client relationship management skills, particularly a demonstrated experience managing internal creative teams, freelancers, and vendors
• Project Management Certifications: Project Management Professional Certification, Agile Certified Practitioner, Certified ScrumMaster, Lean Six Sigma
• Experience working in and contributing to an inclusive and collaborative environment
• Ability to push the envelope and think outside the box
• A passion for change

Job Type

Part-time or Full-time, exempt.